At Kitchen Grill Store, we know that when you order BBQ gear, you’re not just buying products – you’re investing in unforgettable grilling experiences. That’s why we’ve crafted a delivery service that’s as reliable as your favourite grill, getting your equipment to you quickly and safely, wherever you are in the world.

Global Grill Masters Take Note: We ship worldwide (except some remote areas in Asia and a few other locations). Whether you’re in Preston or Perth, we’ll get your BBQ essentials to your door.

Your Delivery Options

1. Standard Shipping (Our Recommended Choice)

Carrier: DHL or FedEx

Cost: £12.95

Delivery Time: 10-15 days after dispatch

Perfect when you need your BBQ parts and accessories with a bit more speed. Our premium carriers provide tracking all the way to your door.

2. Free Shipping (For Patient Grill Enthusiasts)

Carrier: EMS

Cost: FREE on orders over £50

Delivery Time: 15-25 days after dispatch

Great for larger orders where you can wait a little longer. Ideal when stocking up for the season or ordering non-urgent spares.

What Happens After You Order?

We don’t just throw your items in a box – we treat every order with the care your BBQ equipment deserves:

  1. Order Processing (1-2 days): Our Preston-based team carefully picks and packs your items with protective materials to survive the journey.
  2. Dispatch Notification: You’ll receive an email with tracking information the moment your order leaves our warehouse.
  3. In Transit: Depending on your chosen shipping method, you can track your package’s progress.
  4. Delivery: Your BBQ gear arrives ready for action!

Pro Tip: Order by 2pm GMT for same-day processing on weekdays. Weekend orders are processed Monday morning.

International Considerations

As a UK-based company shipping globally, please note:

  • All prices are in GBP (£)
  • Customers are responsible for any import duties or taxes (we’ll never surprise you with hidden fees)
  • Delivery times may vary slightly during peak seasons or due to local customs clearance

Our Delivery Promise

We stand behind every delivery with our 15-day return policy. If anything isn’t perfect when it arrives, simply contact us at [email protected] and we’ll make it right.

Because at Kitchen Grill Store, we believe the only smoke you should experience is from your perfectly grilled steak – not from delivery headaches!

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Got questions? Our BBQ-obsessed team is always happy to help – email us or visit our Preston HQ at 26 Crook St, Preston, PR6R 4FQ.